Customer Success Evolution: 31% of Customer Success Teams are Newly Formed in 2022

5 Strategies for quickly evolving your new CS organization

The Customer Success Index 2022 revealed that 95% of companies surveyed reported having a CS function in their organization. Within that majority, 31% of companies classified their CS team as newly formed. These newly formed teams are uniquely positioned to make an immediate impact on their company’s business goals.

Download this datasheet to learn:

• What new CS teams should focus on to earn quick wins
• How to identify and align your organization around the right success metrics
• How to plan for scaling your CS organization