Release Trapped Value Through Digital CS & Data Consolidation
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While some CS organizations have the issue of managing customers out of spreadsheets, others suffer from an equally painful problem: over-tooling. To effectively deploy a digital CS program, your customer “canvas” should be painted in a single tool with connective tissue throughout your tech stack.
Hear from Sana Benefits about how they:
- Consolidated from several bespoke tools into a single Customer platform
- Optimized workflows that would take days to minutes
- Drastically decreased their cost-to-serve customers
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