TheLoops
TheLoops is a predictive CX operations platform providing AutoQA, Copilot and Predictive Case Intelligence to drive productivity and predict churn for CX organizations.
Product
Customer Success
Overview
TheLoops provides Support insights in the form of CSAT prediction, likely to get escalated, sentiment over time, Support risk scores and more all within Gainsight from integrations with Zendesk, Salesforce, ServiceNow, Freshdesk, Intercom and Jira. We help Success leaders access and predict churn in real-time while increasing their productivity.
Additional Resources
Contact: contact@theloops.ai