Gainsight PX Solution
Gainsight's premier tool to set up in-app messages and collect useful analytics from web applications
Overview
Gainsight PX (Product Experience) is Gainsight’s premier tool to set up in-app messages and collect useful analytics from web applications. PX Connector allows you to establish a link between Gainsight and PX and then Adoption Explorer helps to manage this data in the Gainsight environment along with SA2.0 as templated configuration.
- Scale onboarding with out of the box configuration to minimize effort and time and drive effective data integration
- Fast-track to get insights on the data and demonstrate actionable outcomes
- Deliver processes to drive stronger adoption based on usage data
Included Assets
- Add New MDA Object (1) – Easily track week-over-week trends
- CTA Configuration (1) – Add more detail to your Risk CTA
- Scorecard Measures (2) – Effectively measure both the breadth and depth of your customers’ product adoption
- Email Templates (4) – Prebuilt email templates to reach out to customers regarding adoption
- Playbooks (3) – Guide CSMs in their outreach to customers when adoption has improved/worsened
- Rules (4) – More ways to track product adoption
- Dashboards and Reports (8) – Prebuilt assets to track PX accounts and retention, as well as active users