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In App Feedback Software

Collect and Act on Meaningful Feedback

Understand the ‘why’ behind user actions to improve adoption, eliminate friction, and make more impactful product decisions.

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A woman in a pink hoodie gestures happily above a survey with a 7 marked on a scale from "Disagree" to "Agree". The in-app feedback shows an NPS gauge at 6.2. Below, another survey rates a question 6 on a scale from "Very bad" to "Very good", while another woman smiles on the side.

Loved By Product Teams Worldwide

A woman in a pink hijab and top stands with one hand on her chin. Beside her are survey questions for in-app feedback on a product's ease of use and goal accomplishment, featuring a scale rating and an NPS score of 6.2 at the bottom.

Reach More Users In-App

Dramatically increase survey response rates by engaging users instantly

  • Get better signal on important metrics like NPS by increased survey response rates
  • Use a variety of survey types, including ratings, multi-question, CES, CSAT and more, to capture different data points that inform product and customer success initiatives
  • Brand and customize pre-built templates to create native-feeling survey experiences

Layer Sentiment and Behavioral Data

Effectively prioritize roadmap and product needs with a more holistic view of your users

  • Discover friction points, then use surveys to understand why users are encountering challenges
  • Assess customer effort on specific or new features to collect critical insights into feature success that supplement usage data
  • Combine conditional survey branching with enhanced targeting data to create specific, compelling questions asked to just the right users
A survey flowchart with steps labeled "Start," "Step 1," "Step 2," and "End" connected by arrows. The in-app feedback form asks for thoughts on meeting features. A smiling person in a cap gives a thumbs-up next to a button labeled "Let's go!".
A person excitedly raises their fist while holding a laptop. The image features various digital analytics graphics, including in-app feedback options, an NPS survey, rule settings, and a satisfaction slider with a score of 8.1.

Close The Loop With Users

Get continuous feedback to make more effective business decisions around product experience

  • Collect, analyze and take action on user feedback to make smarter product investments
  • Get real-time feedback as you make product changes to quickly assess impact on user experiences
  • Surface which customers are promoters and engage them in betas, product roundtables, or advocacy efforts

ReviewPro drove a 3700% increase in NPS responses with Gainsight PX

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